/* =====================================================================
   KS LEGAL EDGE - Bank Legal Services Portal
   Navy sidebar, green actions, soft cards (matches the concept designs)
   ===================================================================== */

@font-face { font-family: "Inter"; font-weight: 400; font-display: swap; src: url("../lib/inter/inter-latin-400-normal.woff2") format("woff2"); }
@font-face { font-family: "Inter"; font-weight: 500; font-display: swap; src: url("../lib/inter/inter-latin-500-normal.woff2") format("woff2"); }
@font-face { font-family: "Inter"; font-weight: 600; font-display: swap; src: url("../lib/inter/inter-latin-600-normal.woff2") format("woff2"); }
@font-face { font-family: "Inter"; font-weight: 700; font-display: swap; src: url("../lib/inter/inter-latin-700-normal.woff2") format("woff2"); }
@font-face { font-family: "Inter"; font-weight: 800; font-display: swap; src: url("../lib/inter/inter-latin-800-normal.woff2") format("woff2"); }

:root {
    --navy-900: #0b1f3a;
    --navy-800: #0f2a4a;
    --navy-700: #163a63;
    --navy-600: #1f4b7d;
    --ink: #0f1f3d;
    --ink-2: #33415c;
    --muted: #5b6675;
    --line: #e2e8f0;
    --line-2: #edf1f6;
    --page: #f4f6f9;
    --card: #ffffff;
    --head: #f1f4f8;
    --green: #0e7a55;
    --green-600: #0b6948;
    --green-50: #e6f4ee;
    --green-accent: #1fb57a;
    --blue-50: #e9f1fc;
    --blue: #1d4f91;
    --amber-50: #fdf2dc;
    --amber: #9a6510;
    --purple-50: #efeaf9;
    --purple: #4b3a8c;
    --red: #c0392b;
    --radius: 12px;
    --sidebar-w: 268px;

    --bs-body-font-family: "Inter", "Segoe UI", system-ui, -apple-system, Roboto, Arial, sans-serif;
    --bs-body-color: var(--ink-2);
    --bs-body-bg: var(--page);
    --bs-border-color: var(--line);
    --bs-primary: var(--green);
    --bs-primary-rgb: 14, 122, 85;
    --bs-link-color: var(--green);
    --bs-link-color-rgb: 14, 122, 85;
    --bs-link-hover-color: var(--green-600);
    --bs-link-hover-color-rgb: 11, 105, 72;
}

html, body { height: 100%; }
body { font-size: 0.95rem; background: var(--page); color: var(--ink-2); }
h1, h2, h3, h4, h5, h6, .h1, .h2, .h3, .h4, .h5, .h6 { color: var(--ink); font-weight: 700; letter-spacing: -0.01em; }
a { text-decoration: none; }
.text-muted { color: var(--muted) !important; }
.fw-800 { font-weight: 800; }

/* ---------- buttons ---------- */
.btn { border-radius: 8px; font-weight: 600; padding: .55rem 1.1rem; }
.btn-lg { padding: .8rem 1.5rem; font-size: 1.05rem; }
.btn-sm { padding: .3rem .7rem; font-size: .82rem; }
.btn-primary, .btn-success {
    --bs-btn-bg: var(--green); --bs-btn-border-color: var(--green);
    --bs-btn-hover-bg: var(--green-600); --bs-btn-hover-border-color: var(--green-600);
    --bs-btn-active-bg: var(--green-600); --bs-btn-active-border-color: var(--green-600);
    --bs-btn-disabled-bg: #9db8ad; --bs-btn-disabled-border-color: #9db8ad;
    box-shadow: 0 2px 6px rgba(14, 122, 85, .18);
}
.btn-outline-primary, .btn-outline-success {
    --bs-btn-color: var(--green); --bs-btn-border-color: var(--green);
    --bs-btn-hover-bg: var(--green); --bs-btn-hover-border-color: var(--green); --bs-btn-hover-color: #fff;
    --bs-btn-active-bg: var(--green); --bs-btn-active-border-color: var(--green);
    background: #fff;
}
.btn-light-blue { background: var(--blue-50); color: var(--blue); border: 1px solid #cfe0f6; }
.btn-light-blue:hover { background: #dbe8fa; color: var(--blue); }
.btn-ghost { background: #fff; border: 1px solid var(--line); color: var(--ink-2); }
.btn-ghost:hover { background: var(--head); }
.btn i { margin-right: .35rem; }
.btn i.ms-2 { margin-right: 0; }

/* ---------- forms ---------- */
.form-label { font-weight: 600; color: var(--ink); font-size: .9rem; margin-bottom: .35rem; }
.form-label .req { color: var(--red); margin-left: 2px; }
.form-control, .form-select { border-radius: 8px; border-color: #d6dde7; padding: .6rem .8rem; color: var(--ink); background-color: #fff; }
.form-control:focus, .form-select:focus { border-color: var(--green); box-shadow: 0 0 0 .2rem rgba(14, 122, 85, .15); }
.form-control[readonly], .form-control:disabled, .form-select:disabled { background: var(--head); color: var(--ink-2); }
.input-icon { position: relative; }
.input-icon > i { position: absolute; left: .85rem; top: 50%; transform: translateY(-50%); color: #7a8699; font-size: 1.05rem; pointer-events: none; }
.input-icon > .form-control, .input-icon > .form-select { padding-left: 2.6rem; }
.input-icon > .toggle-pass { position: absolute; right: .5rem; top: 50%; transform: translateY(-50%); border: 0; background: none; color: #445; padding: .25rem .4rem; }
.form-check-input:checked { background-color: var(--green); border-color: var(--green); }
.form-check-input:focus { box-shadow: 0 0 0 .2rem rgba(14, 122, 85, .15); border-color: var(--green); }
.char-count { font-size: .8rem; color: var(--muted); text-align: right; margin-top: .25rem; }
.field-validation-error, .text-danger { color: var(--red) !important; font-size: .85rem; }
.validation-summary-errors ul { margin: 0; padding-left: 1.1rem; }
.validation-summary-valid { display: none !important; }

/* segmented radio (Pending / Scheduled / Completed) */
.seg { display: inline-flex; flex-wrap: wrap; gap: .5rem; }
.seg input { display: none; }
.seg label { padding: .5rem 1.2rem; border-radius: 999px; background: #edf0f4; color: var(--ink-2); font-weight: 600; cursor: pointer; border: 1px solid transparent; }
.seg input:checked + label { background: var(--green); color: #fff; }
.seg input:disabled + label { cursor: default; opacity: .75; }

/* =====================================================================
   APP SHELL
   ===================================================================== */
.app { display: flex; min-height: 100vh; background: linear-gradient(to right, var(--navy-900) var(--sidebar-w), var(--page) var(--sidebar-w)); }

.sidebar {
    width: var(--sidebar-w); flex: 0 0 var(--sidebar-w);
    background: linear-gradient(180deg, var(--navy-800) 0%, var(--navy-900) 100%);
    color: #d5dfec; display: flex; flex-direction: column;
    position: sticky; top: 0; height: 100vh; overflow-y: auto; z-index: 1030;
}
.brand { display: flex; align-items: center; gap: .75rem; padding: 1.4rem 1.4rem 1.2rem; color: #fff; border-bottom: 1px solid rgba(255, 255, 255, .07); }
.brand .logo { width: 44px; height: 44px; flex: 0 0 44px; border-radius: 10px; display: grid; place-items: center; color: var(--green-accent); font-size: 1.7rem; }
.brand .name { font-weight: 800; font-size: 1.22rem; line-height: 1.1; letter-spacing: .01em; color: #fff; }
.brand .tag { font-size: .8rem; color: #b9c6d8; margin-top: 2px; }

.nav-side { padding: 1rem .8rem; flex: 1; }
.nav-side .nav-section { font-size: .7rem; text-transform: uppercase; letter-spacing: .12em; color: #7f92ad; padding: 1rem .9rem .4rem; }
.nav-side a {
    display: flex; align-items: center; gap: .85rem; color: #d5dfec; padding: .72rem .95rem; border-radius: 10px;
    font-weight: 500; margin-bottom: 2px; position: relative; transition: background .15s;
}
.nav-side a i { font-size: 1.15rem; width: 22px; text-align: center; color: #b7c5d9; }
.nav-side a:hover { background: rgba(255, 255, 255, .06); color: #fff; }
.nav-side a.active { background: rgba(31, 181, 122, .16); color: #fff; font-weight: 600; }
.nav-side a.active::before { content: ""; position: absolute; left: -.8rem; top: 8px; bottom: 8px; width: 4px; border-radius: 0 4px 4px 0; background: var(--green-accent); }
.nav-side a.active i { color: #6fe0b0; }
.nav-side .count { margin-left: auto; background: #e04848; color: #fff; font-size: .72rem; font-weight: 700; border-radius: 999px; min-width: 22px; height: 22px; display: grid; place-items: center; padding: 0 6px; }

.sidebar-foot { padding: 1.2rem 1.4rem 1.5rem; border-top: 1px solid rgba(255, 255, 255, .07); font-size: .78rem; letter-spacing: .08em; text-transform: uppercase; color: #8ea1bb; line-height: 1.6; }
.sidebar-foot i { font-size: 1.8rem; color: #8ea1bb; display: block; margin-bottom: .4rem; }

.main { flex: 1; min-width: 0; display: flex; flex-direction: column; }

.topbar {
    background: #fff; border-bottom: 1px solid var(--line); padding: .8rem 2rem; display: flex; align-items: center; gap: 1.25rem;
    position: sticky; top: 0; z-index: 1020; min-height: 72px;
}
.topbar .menu-btn { display: none; border: 0; background: none; font-size: 1.6rem; color: var(--ink); padding: 0; }
.topbar .crumb { font-size: .95rem; color: var(--ink-2); white-space: nowrap; }
.topbar .crumb b { color: var(--ink); font-weight: 700; font-size: 1.15rem; margin-left: .6rem; padding-left: .9rem; border-left: 1px solid var(--line); }
.topbar .spacer { flex: 1; }
.topbar .search { max-width: 340px; flex: 1; }
.topbar .search .form-control { background: var(--page); border-color: var(--line); }
.top-info { display: flex; align-items: center; gap: .6rem; padding: 0 1rem; border-left: 1px solid var(--line); }
.top-info i { font-size: 1.4rem; color: var(--navy-700); }
.top-info small { display: block; color: var(--muted); font-size: .72rem; line-height: 1.1; }
.top-info span { color: var(--ink); font-weight: 600; font-size: .88rem; white-space: nowrap; }
.bell { position: relative; color: var(--ink); font-size: 1.4rem; padding: 0 .4rem; }
.bell .dot { position: absolute; top: -4px; right: -4px; background: #e04848; color: #fff; font-size: .66rem; font-weight: 700; border-radius: 999px; min-width: 18px; height: 18px; display: grid; place-items: center; padding: 0 4px; border: 2px solid #fff; }
.bell .dot.zero { display: none; }
.user-chip { display: flex; align-items: center; gap: .65rem; padding-left: 1rem; border-left: 1px solid var(--line); background: none; border-top: 0; border-right: 0; border-bottom: 0; }
.user-chip .avatar { width: 42px; height: 42px; border-radius: 50%; background: var(--navy-700); color: #fff; display: grid; place-items: center; font-weight: 700; font-size: .9rem; }
.user-chip .who { text-align: left; line-height: 1.15; }
.user-chip .who b { color: var(--ink); font-size: .92rem; display: block; }
.user-chip .who small { color: var(--muted); font-size: .76rem; }

.content { padding: 1.75rem 2rem 2rem; flex: 1; }
.page-head { margin-bottom: 1.5rem; }
.page-head .accent { width: 58px; height: 5px; border-radius: 3px; background: var(--green); margin-bottom: 1rem; }
.page-head h1 { font-size: 2.1rem; font-weight: 800; margin: 0; }
.page-head p { color: var(--muted); font-size: 1.08rem; margin: .4rem 0 0; }
.page-head .page-no { color: var(--muted); font-size: .95rem; margin-bottom: .2rem; }

.app-footer { border-top: 1px solid var(--line); background: #f8fafc; padding: .9rem 2rem; display: flex; justify-content: space-between; font-size: .85rem; color: var(--muted); }
.app-footer b { color: var(--ink); font-weight: 700; letter-spacing: .02em; margin-right: .6rem; padding-right: .6rem; border-right: 1px solid var(--line); }

/* ---------- cards / panels ---------- */
.panel { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: 0 1px 3px rgba(15, 31, 61, .04); margin-bottom: 1.25rem; overflow: hidden; }
.panel-head { background: var(--head); padding: .9rem 1.25rem; display: flex; align-items: center; gap: .65rem; border-bottom: 1px solid var(--line-2); }
.panel-head h2, .panel-head h3 { font-size: 1.12rem; margin: 0; font-weight: 700; }
.panel-head > i { font-size: 1.35rem; color: var(--navy-700); }
.panel-head .actions { margin-left: auto; display: flex; gap: .5rem; align-items: center; }
.panel-head.tint-blue { background: var(--blue-50); }
.panel-head.tint-green { background: var(--green-50); }
.panel-body { padding: 1.25rem; }
.panel-body.tight { padding: 0; }
.panel-sub { color: var(--muted); font-size: .88rem; margin: 0; }

.file-strip { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 1.1rem 1.4rem; display: flex; flex-wrap: wrap; gap: 1.5rem 2.5rem; align-items: center; margin-bottom: 1.25rem; }
.file-strip .item { display: flex; align-items: center; gap: .9rem; }
.file-strip .item > i { font-size: 1.9rem; color: var(--navy-700); }
.file-strip small { display: block; color: var(--muted); font-size: .8rem; }
.file-strip b { color: var(--ink); font-size: 1.12rem; font-weight: 700; }
.file-strip .sep { width: 1px; align-self: stretch; background: var(--line); }

/* ---------- status badges ---------- */
.badge-status { display: inline-flex; align-items: center; gap: .4rem; border-radius: 999px; padding: .38rem .8rem; font-weight: 600; font-size: .8rem; white-space: nowrap; }
.badge-status::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.badge-status.info { background: #e7f0fb; color: #1d5ea8; }
.badge-status.primary { background: #e3f1ff; color: #0d5bd7; }
.badge-status.warning { background: #fdeedc; color: #b85c0a; }
.badge-status.success { background: #e3f4ec; color: #0e7a55; }
.badge-status.danger { background: #fde7e7; color: #b42318; }
.badge-status.secondary { background: #eceff3; color: #556070; }

.status-bar { border-radius: 10px; padding: .85rem 1.1rem; font-weight: 700; }
.status-bar.warning { background: #fef6e1; color: #8a5a00; border: 1px solid #f6e3b0; }
.status-bar.success { background: var(--green-50); color: var(--green); border: 1px solid #c9e9da; }
.status-bar.info { background: var(--blue-50); color: var(--blue); border: 1px solid #d3e3f7; }

/* ---------- tables ---------- */
.table-app { margin: 0; }
.table-app > :not(caption) > * > * { padding: .85rem 1rem; border-color: var(--line-2); vertical-align: middle; }
.table-app thead th { background: #eef2f7; color: var(--ink); font-weight: 600; font-size: .88rem; white-space: nowrap; }
.table-app tbody tr:hover > * { background: #fafcfe; }
.table-app td.fileno { font-weight: 600; color: var(--ink); white-space: nowrap; }
.table-wrap { overflow-x: auto; }
.empty { text-align: center; color: var(--muted); padding: 2.2rem 1rem; }
.empty i { font-size: 2.2rem; display: block; margin-bottom: .5rem; color: #a6b2c3; }

/* =====================================================================
   PAGES
   ===================================================================== */

/* login pages */
.auth { min-height: 100vh; display: flex; background: linear-gradient(to right, var(--navy-900) var(--sidebar-w), var(--page) var(--sidebar-w)); }
.auth .sidebar { position: sticky; }
.auth-main { flex: 1; display: flex; flex-direction: column; min-width: 0; }
.auth-top { display: flex; align-items: center; padding: 1.4rem 2.5rem; color: var(--ink); gap: 1rem; }
.auth-top .crumb b { font-size: 1.25rem; margin-left: .8rem; padding-left: .9rem; border-left: 1px solid var(--line); }
.auth-top .trust { margin-left: auto; display: flex; gap: .9rem; color: var(--ink-2); font-size: .9rem; }
.auth-top .trust span + span { padding-left: .9rem; border-left: 1px solid #cfd6e0; }
.auth-body { flex: 1; display: grid; grid-template-columns: 1.1fr 1fr; gap: 2rem; padding: 1rem 2.5rem 2rem; align-items: start; }
.hero { padding: 2rem 1rem 0 .5rem; }
.hero .accent { width: 72px; height: 6px; border-radius: 3px; background: #33b089; margin-bottom: 1.6rem; }
.hero h1 { font-size: 3.4rem; font-weight: 800; color: var(--ink); line-height: 1; letter-spacing: -.02em; }
.hero h2 { font-size: 2.2rem; font-weight: 500; color: #5a6a80; margin: .5rem 0 1.4rem; }
.hero p.lead { font-size: 1.25rem; color: #61708a; max-width: 30rem; }
.hero .features { display: flex; gap: 2.5rem; margin-top: 2.2rem; flex-wrap: wrap; }
.hero .feature { text-align: center; width: 130px; color: var(--ink-2); font-size: .98rem; }
.hero .feature .ring { width: 84px; height: 84px; border-radius: 50%; background: #eaf0f7; display: grid; place-items: center; margin: 0 auto .7rem; color: var(--navy-700); font-size: 2rem; }
.hero .art { margin-top: 2.5rem; height: 210px; border-radius: 18px; background:
    radial-gradient(circle at 15% 30%, rgba(31, 181, 122, .12), transparent 45%),
    linear-gradient(135deg, #e9eef5 0%, #f6f8fb 60%, #eaf2ee 100%);
    border: 1px solid var(--line); display: flex; align-items: center; justify-content: center; gap: 2rem; color: #9aa9bd; }
.hero .art i { font-size: 4.2rem; }
.login-card { background: #fff; border: 1px solid var(--line); border-radius: 18px; box-shadow: 0 18px 40px rgba(15, 31, 61, .08); padding: 2.4rem 2.6rem; max-width: 560px; width: 100%; justify-self: end; }
.login-card .head { text-align: center; margin-bottom: 1.8rem; }
.login-card .head i { font-size: 3.4rem; color: var(--green); }
.login-card .head h2 { font-size: 2.1rem; font-weight: 800; margin: .3rem 0 .2rem; }
.login-card .head p { color: var(--muted); margin: 0; }
.login-card .mb-field { margin-bottom: 1.15rem; }
.login-card .link { display: block; text-align: center; margin-top: 1.3rem; text-decoration: underline; font-weight: 600; }
.auth-foot { display: flex; justify-content: space-between; margin: 0 2.5rem; padding: 1.1rem 0 1.4rem; border-top: 1px solid var(--line); color: var(--ink-2); font-size: .9rem; }

/* staff login role grid */
.role-grid { background: var(--head); border-radius: 12px; padding: 1rem; display: grid; grid-template-columns: 1fr 1fr; gap: .7rem; }
.role-grid label { background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: .7rem 1rem; display: flex; align-items: center; gap: .75rem; cursor: pointer; font-weight: 600; color: var(--ink); margin: 0; }
.role-grid input { width: 1.2rem; height: 1.2rem; margin: 0; flex: 0 0 auto; }
.role-grid label:has(input:checked) { border-color: var(--green); background: var(--green-50); }

/* landing */
.landing-cards { display: grid; grid-template-columns: 1fr 1fr; gap: 1.5rem; max-width: 900px; }
.landing-card { background: #fff; border: 1px solid var(--line); border-radius: 18px; padding: 2rem; box-shadow: 0 8px 24px rgba(15, 31, 61, .06); display: flex; flex-direction: column; gap: .8rem; }
.landing-card i.big { font-size: 2.6rem; color: var(--green); }
.landing-card h3 { margin: 0; }

/* choose service cards */
.service-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 1.25rem; }
.service-card { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 2rem 1.5rem 1.6rem; text-align: center; display: flex; flex-direction: column; align-items: center; box-shadow: 0 4px 16px rgba(15, 31, 61, .05); transition: transform .15s, box-shadow .15s; }
.service-card:hover { transform: translateY(-3px); box-shadow: 0 10px 26px rgba(15, 31, 61, .09); }
.service-card .orb { width: 150px; height: 150px; border-radius: 50%; display: grid; place-items: center; font-size: 4rem; margin-bottom: 1.3rem; }
.service-card h3 { font-size: 1.6rem; font-weight: 800; margin-bottom: .6rem; }
.service-card p { color: var(--muted); font-size: 1.02rem; flex: 1; }
.service-card .counts { display: flex; gap: .5rem; justify-content: center; margin-bottom: 1.1rem; flex-wrap: wrap; }
.service-card .counts span { font-size: .78rem; border-radius: 999px; padding: .25rem .65rem; background: #f0f3f7; color: var(--ink-2); font-weight: 600; }
.service-card .counts span.q { background: #fdeedc; color: #b85c0a; }
.svc-OP .orb { background: var(--blue-50); color: var(--blue); }
.svc-OP { background: linear-gradient(180deg, #fff 60%, #f7faff 100%); }
.svc-MOD .orb { background: var(--amber-50); color: var(--amber); }
.svc-MOD { background: linear-gradient(180deg, #fffdf8 60%, #fff9ec 100%); }
.svc-DIS .orb { background: var(--green-50); color: var(--green); }
.svc-DIS { background: linear-gradient(180deg, #fff 60%, #f5fbf8 100%); }
.svc-OTH .orb { background: var(--purple-50); color: var(--purple); }
.svc-OTH { background: linear-gradient(180deg, #fff 60%, #f9f7fd 100%); }
.svc-OP h3 { color: var(--blue); } .svc-MOD h3 { color: #3d2a05; } .svc-DIS h3 { color: var(--ink); } .svc-OTH h3 { color: #2b1f5c; }

/* welcome tile (service dashboard) */
.welcome { background: var(--green-50); border-radius: 14px; padding: 1.1rem 1.5rem; display: flex; align-items: center; gap: 1.2rem; }
.welcome .ico { width: 64px; height: 64px; border-radius: 50%; background: #cfe9dc; display: grid; place-items: center; font-size: 1.7rem; color: var(--navy-800); }
.welcome small { color: var(--muted); display: block; }
.welcome b { color: var(--ink); font-size: 1.3rem; display: block; line-height: 1.2; }
.welcome .sep { width: 1px; align-self: stretch; background: #bfdccd; margin: 0 .6rem; }

.action-tiles { display: grid; grid-template-columns: 1fr 1fr; gap: 1.25rem; margin-bottom: 1.5rem; }
.action-tile { border-radius: 16px; padding: 2rem; display: flex; gap: 1.8rem; align-items: center; border: 1px solid var(--line); }
.action-tile.green { background: linear-gradient(135deg, #eef8f3, #f6fbf8); }
.action-tile.blue { background: linear-gradient(135deg, #eaf2fd, #f4f8fe); }
.action-tile .orb { width: 140px; height: 140px; flex: 0 0 140px; border-radius: 50%; display: grid; place-items: center; font-size: 3.6rem; color: var(--ink); position: relative; }
.action-tile.green .orb { background: #dcefe5; }
.action-tile.blue .orb { background: #d9e7fa; }
.action-tile .orb .pip { position: absolute; right: 20px; bottom: 22px; width: 46px; height: 46px; border-radius: 50%; display: grid; place-items: center; font-size: 1.4rem; color: #fff; }
.action-tile.green .orb .pip { background: var(--green); }
.action-tile.blue .orb .pip { background: var(--navy-600); }
.action-tile h3 { font-size: 1.7rem; font-weight: 800; margin-bottom: .4rem; }
.action-tile p { color: var(--muted); font-size: 1.05rem; }

/* upload rows (new file, further documents) */
.upload-list { list-style: none; margin: 0; padding: 0; }
.upload-row { display: grid; grid-template-columns: 38px 1fr minmax(170px, 230px) auto; gap: .9rem; align-items: center; padding: .65rem 1.1rem; border-bottom: 1px solid var(--line-2); }
.upload-row:last-child { border-bottom: 0; }
.upload-row .num { width: 34px; height: 34px; border-radius: 50%; background: #eef2f7; color: var(--ink); display: grid; place-items: center; font-weight: 700; font-size: .9rem; }
.upload-row .label { font-weight: 600; color: var(--ink); }
.upload-row .label small { display: block; font-weight: 400; color: var(--muted); font-size: .76rem; }
.upload-row .picked { border: 1px solid var(--line); border-radius: 8px; background: #fafbfd; padding: .45rem .7rem; font-size: .85rem; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.upload-row .picked.has { color: var(--ink); background: #fff; }
.upload-row input[type=file] { display: none; }
.upload-row .btn { white-space: nowrap; }

.success-banner { background: var(--green-50); border: 1px solid #c4e6d5; border-radius: 14px; padding: 1.3rem 1.6rem; display: flex; align-items: center; gap: 1.5rem; margin-top: 1.25rem; }
.success-banner .tick { width: 62px; height: 62px; border-radius: 50%; background: var(--green); color: #fff; display: grid; place-items: center; font-size: 2rem; flex: 0 0 62px; }
.success-banner .sep { width: 1px; align-self: stretch; background: #bcdccb; }
.success-banner b { color: var(--ink); font-size: 1.25rem; }
.success-banner p { margin: .2rem 0 0; color: var(--ink-2); }

/* queries */
.query { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: .95rem 1rem; display: flex; gap: .9rem; margin-bottom: .75rem; }
.query .n { width: 36px; height: 36px; flex: 0 0 36px; border-radius: 50%; background: #dfeaf8; color: var(--blue); display: grid; place-items: center; font-weight: 700; }
.query .t { font-weight: 600; color: var(--ink); white-space: pre-line; }
.query .meta { color: var(--muted); font-size: .82rem; margin-top: .35rem; }
.query .reply { margin-top: .6rem; background: var(--green-50); border-radius: 8px; padding: .55rem .75rem; font-size: .88rem; color: var(--ink-2); }
.query.open { border-color: #f3d9b1; background: #fffcf6; }

.note { background: #fef6e1; border: 1px solid #f6e3b0; border-radius: 10px; padding: .75rem 1rem; color: #5c4400; display: flex; gap: .6rem; align-items: center; }
.note i { color: #d18a00; font-size: 1.3rem; }
.info-note { background: var(--blue-50); border: 1px solid #d3e3f7; border-radius: 10px; padding: .8rem 1rem; color: var(--blue); display: flex; gap: .6rem; align-items: center; }
.info-note i { font-size: 1.3rem; }
.readonly-note { background: #f1f4f8; border: 1px dashed #c9d2de; border-radius: 10px; padding: .7rem 1rem; color: var(--ink-2); margin-bottom: 1.25rem; display: flex; gap: .6rem; align-items: center; }

/* document preview */
.preview { background: #3b3f45; border-radius: 0 0 var(--radius) var(--radius); height: 520px; }
.preview iframe, .preview img { width: 100%; height: 100%; border: 0; background: #fff; object-fit: contain; }
.preview .none { color: #c8cdd4; height: 100%; display: grid; place-items: center; text-align: center; }

.doc-card { display: flex; align-items: center; gap: 1rem; padding: 1rem 1.25rem; }
.doc-card .big { width: 72px; height: 72px; border-radius: 10px; background: var(--blue-50); display: grid; place-items: center; font-size: 2.4rem; flex: 0 0 72px; }
.doc-card dl { display: grid; grid-template-columns: auto auto 1fr; gap: .2rem .6rem; margin: 0; font-size: .92rem; }
.doc-card dt { font-weight: 600; color: var(--ink); }
.doc-card dd { margin: 0; }
.doc-card .acts { margin-left: auto; display: flex; gap: .6rem; }

.dropzone { border: 2px dashed #c7d3e3; border-radius: 10px; padding: 1.2rem; text-align: center; color: var(--ink-2); background: #fafcff; }
.dropzone small { color: var(--muted); display: block; margin-top: .4rem; }

/* timeline */
.timeline { list-style: none; margin: 0; padding: 0; position: relative; }
.timeline li { position: relative; padding: 0 0 1.1rem 1.8rem; }
.timeline li::before { content: ""; position: absolute; left: 6px; top: 6px; bottom: -6px; width: 2px; background: var(--line); }
.timeline li:last-child::before { display: none; }
.timeline li::after { content: ""; position: absolute; left: 0; top: 4px; width: 14px; height: 14px; border-radius: 50%; background: #fff; border: 3px solid var(--green); }
.timeline .when { color: var(--muted); font-size: .8rem; }
.timeline .what { font-weight: 600; color: var(--ink); }
.timeline .rem { font-size: .88rem; color: var(--ink-2); white-space: pre-line; }

/* stat tiles (staff dashboard, reports) */
.stats { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 1rem; margin-bottom: 1.5rem; }
.stat { background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 1.1rem 1.25rem; display: block; color: inherit; }
.stat:hover { border-color: #b9d9c9; }
.stat .v { font-size: 1.75rem; font-weight: 800; color: var(--ink); line-height: 1.15; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.stat .k { color: var(--ink-2); font-weight: 600; }
.stat small { color: var(--muted); }

.kv { display: grid; grid-template-columns: 170px 1fr; gap: .45rem 1rem; margin: 0; }
.kv dt { color: var(--muted); font-weight: 500; }
.kv dd { margin: 0; color: var(--ink); font-weight: 600; }

.alert-app { border-radius: 10px; border: 0; display: flex; gap: .6rem; align-items: center; }
.alert-app.alert-success { background: var(--green-50); color: #0b5e42; }
.alert-app.alert-danger { background: #fde9e7; color: #9b1c12; }

.sticky-actions { display: flex; justify-content: space-between; align-items: center; gap: 1rem; flex-wrap: wrap; }

/* =====================================================================
   RESPONSIVE
   ===================================================================== */
@media (max-width: 1399px) {
    .service-grid { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 1199px) {
    .auth-body { grid-template-columns: 1fr; }
    .login-card { justify-self: center; }
    .hero .art { display: none; }
    .action-tiles { grid-template-columns: 1fr; }
}
@media (max-width: 991px) {
    .app, .auth { background: var(--page); }
    .sidebar { position: fixed; left: 0; top: 0; transform: translateX(-100%); transition: transform .2s; }
    body.nav-open .sidebar { transform: translateX(0); box-shadow: 0 0 40px rgba(0, 0, 0, .3); }
    body.nav-open::after { content: ""; position: fixed; inset: 0; background: rgba(10, 20, 40, .45); z-index: 1025; }
    .topbar .menu-btn { display: block; }
    .topbar { padding: .7rem 1rem; gap: .8rem; }
    .top-info, .topbar .search { display: none !important; }
    .content { padding: 1.25rem 1rem; }
    .app-footer { padding: .8rem 1rem; flex-direction: column; gap: .3rem; }
    .auth .sidebar { display: none; }
    .auth-top, .auth-body { padding-left: 1rem; padding-right: 1rem; }
    .auth-foot { margin: 0 1rem; flex-direction: column; gap: .3rem; }
    .landing-cards { grid-template-columns: 1fr; }
}
@media (max-width: 767px) {
    .page-head h1 { font-size: 1.6rem; }
    .hero h1 { font-size: 2.4rem; }
    .hero h2 { font-size: 1.5rem; }
    .service-grid { grid-template-columns: 1fr; }
    .action-tile { flex-direction: column; text-align: center; }
    .upload-row { grid-template-columns: 32px 1fr; }
    .upload-row .picked, .upload-row > span:last-child { grid-column: 2; }
    .role-grid { grid-template-columns: 1fr; }
    .kv { grid-template-columns: 1fr; }
    .user-chip .who { display: none; }
    .topbar .crumb b { margin-left: 0; padding-left: 0; border-left: 0; }
    .topbar .crumb .pg { display: none; }
    .login-card { padding: 1.6rem 1.3rem; }
    .auth-top .trust { display: none; }
    .doc-card { flex-wrap: wrap; }
    .doc-card .acts { margin-left: 0; }
}

@media print {
    .sidebar, .topbar, .app-footer, .btn { display: none !important; }
    .content { padding: 0; }
}

/* =====================================================================
   VERSION 2 ADDITIONS
   ===================================================================== */

/* common login (one page for bank / NBFC and office) */
.login-simple { min-height: 100vh; display: flex; flex-direction: column; align-items: center; justify-content: center; background: #fff; padding: 2rem 1rem; }
.login-simple h1 { font-family: Georgia, "Times New Roman", serif; font-size: 3.2rem; font-weight: 700; color: #0b2a5b; letter-spacing: .01em; margin-bottom: 2.6rem; text-align: center; }
.login-simple form { width: 100%; max-width: 360px; }
.login-simple .form-label { font-family: Georgia, "Times New Roman", serif; font-size: 1.15rem; color: #0b2a5b; font-weight: 700; }
.login-simple .form-control { padding: .7rem .9rem; border-color: #b8bec8; }
.login-simple .btn-login { background: #0b2a5b; color: #fff; width: 100%; font-family: Georgia, "Times New Roman", serif; font-size: 1.2rem; padding: .7rem; border-radius: 8px; margin-top: .6rem; }
.login-simple .btn-login:hover { background: #12397a; color: #fff; }
.login-simple .forgot { display: block; text-align: center; margin-top: 1.4rem; color: #0b2a5b; text-decoration: underline; font-family: Georgia, "Times New Roman", serif; font-size: 1.05rem; }
.login-simple .foot { margin-top: 3rem; color: var(--muted); font-size: .82rem; }

/* three tiles on the service dashboard */
.tiles-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 1.25rem; }
.tile3 { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 1.8rem 1.4rem 1.4rem; text-align: center; display: flex; flex-direction: column; align-items: center; box-shadow: 0 4px 16px rgba(15, 31, 61, .05); }
.tile3 .orb { width: 140px; height: 140px; border-radius: 50%; background: var(--green-50); display: grid; place-items: center; font-size: 3.6rem; color: var(--navy-800); position: relative; margin-bottom: 1.1rem; }
.tile3 .orb .pip { position: absolute; right: 22px; bottom: 26px; width: 40px; height: 40px; border-radius: 50%; background: var(--green); color: #fff; display: grid; place-items: center; font-size: 1.2rem; border: 3px solid #fff; }
.tile3 h3 { font-size: 1.55rem; font-weight: 800; margin-bottom: .5rem; }
.tile3 p { color: var(--muted); flex: 1; }
.tile3 .cnt { font-size: .82rem; font-weight: 700; border-radius: 999px; padding: .2rem .7rem; background: #f0f3f7; margin-bottom: .9rem; }
.tile3 .cnt.warn { background: #fdeedc; color: #b85c0a; }
.btn-navy { background: var(--navy-800); color: #fff; border: 1px solid var(--navy-800); }
.btn-navy:hover, .btn-navy:focus { background: var(--navy-700); color: #fff; }
.btn-outline-navy { background: #fff; color: var(--navy-800); border: 1px solid var(--navy-700); }
.btn-outline-navy:hover { background: var(--blue-50); color: var(--navy-800); }
.btn-outline-danger { background: #fff; }

/* upload group (document type with Nature + Choose Files rows + Add Another) */
.ugroup { border: 1px solid var(--line); border-radius: 10px; margin-bottom: 1rem; overflow: hidden; background: #fff; }
.ugroup > .ghead { background: #eef2f8; padding: .6rem 1rem; font-weight: 700; color: var(--ink); font-size: 1.02rem; display: flex; align-items: center; gap: .6rem; }
.ugroup > .ghead .req { color: var(--red); }
.ugroup > .ghead small { font-weight: 400; color: var(--muted); margin-left: auto; font-size: .78rem; }
.urow { display: grid; grid-template-columns: 140px minmax(180px, 2fr) auto minmax(120px, 1.3fr) 28px; gap: .7rem; align-items: center; padding: .55rem 1rem; border-top: 1px solid var(--line-2); }
.urow:first-of-type { border-top: 0; }
.urow .lbl { color: var(--ink-2); font-size: .9rem; }
.urow .picked { border: 1px solid var(--line); border-radius: 8px; background: #fafbfd; padding: .5rem .7rem; font-size: .85rem; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.urow .picked.has { color: var(--ink); background: #fff; }
.urow input[type=file] { display: none; }
.urow .btn { white-space: nowrap; }
.topbar .search { min-width: 220px; }
.urow .rm { border: 0; background: none; color: var(--red); font-size: 1.1rem; padding: 0; visibility: hidden; }
.urow + .urow .rm { visibility: visible; }
.add-row { border: 0; background: none; color: var(--green); font-weight: 600; font-size: .88rem; display: inline-flex; align-items: center; gap: .4rem; padding: .5rem 1rem .7rem; }
.add-row i { font-size: 1.2rem; }

/* single file picker */
.fpick { display: flex; align-items: stretch; border: 1px solid #d6dde7; border-radius: 8px; overflow: hidden; background: #fff; }
.fpick .btn { border-radius: 0; border: 0; border-right: 1px solid #d6dde7; background: #f1f4f8; color: var(--ink); font-weight: 600; box-shadow: none; }
.fpick .picked { padding: .55rem .8rem; color: var(--muted); font-size: .88rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; flex: 1; }
.fpick .picked.has { color: var(--ink); }
.fpick input[type=file] { display: none; }

/* file header strip with pending-with */
.fhead { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 1rem 1.3rem; display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 1rem 1.5rem; margin-bottom: 1.25rem; align-items: center; }
.fhead small { display: block; color: var(--muted); font-size: .8rem; }
.fhead b { color: var(--ink); font-size: 1.02rem; font-weight: 700; }
.pending-pill { background: var(--green-50); border: 1px solid #c9e9da; border-radius: 10px; padding: .55rem .9rem; display: flex; align-items: center; gap: .6rem; }
.pending-pill i { font-size: 1.5rem; color: var(--green); }
.pending-pill small { color: #3c6b57; }
.pending-pill b { color: var(--green); }
.pending-pill.bank { background: #fef6e1; border-color: #f6e3b0; }
.pending-pill.bank i, .pending-pill.bank b { color: #9a6510; }
.pending-pill.done { background: #eceff3; border-color: #d9dee6; }
.pending-pill.done i, .pending-pill.done b { color: #556070; }

/* step bar */
.steps { display: flex; gap: 0; margin: .3rem 0 1.25rem; flex-wrap: wrap; }
.steps .s { flex: 1; min-width: 110px; text-align: center; position: relative; font-size: .8rem; color: var(--muted); }
.steps .s::before { content: ""; position: absolute; top: 15px; left: -50%; right: 50%; height: 2px; background: var(--line); z-index: 0; }
.steps .s:first-child::before { display: none; }
.steps .s .c { width: 32px; height: 32px; border-radius: 50%; background: #d7dde6; color: #fff; display: grid; place-items: center; margin: 0 auto .35rem; font-weight: 700; position: relative; z-index: 1; }
.steps .s.done .c, .steps .s.now .c { background: var(--green); }
.steps .s.done::before, .steps .s.now::before { background: var(--green); }
.steps .s.now { color: var(--green); font-weight: 700; }

/* checklist */
.checks { list-style: none; padding: 0; margin: 0; }
.checks li { padding: .45rem 0; border-bottom: 1px solid var(--line-2); display: flex; align-items: center; gap: .7rem; }
.checks li:last-child { border-bottom: 0; }
.checks .form-check-input { width: 1.3rem; height: 1.3rem; margin: 0; border: 2px solid var(--green); }

/* query builder */
.qpreview { background: var(--green-50); border-radius: 10px; padding: .9rem 1rem; min-height: 100%; }
.qpreview b { color: var(--ink); display: block; margin-bottom: .4rem; }
.qpreview p { margin: 0; color: var(--ink); white-space: pre-line; }
.qtype { display: flex; gap: 1.2rem; align-items: center; margin-left: auto; font-size: .92rem; }

/* doc tiles (source documents) */
.doc-tiles { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: .8rem; }
.doc-tile { border: 1px solid var(--line); border-radius: 10px; padding: .8rem; text-align: center; background: #fff; display: flex; flex-direction: column; gap: .4rem; }
.doc-tile .t { font-weight: 600; color: var(--ink); font-size: .85rem; min-height: 2.4em; }
.doc-tile > i { font-size: 2.4rem; }
.doc-tile small { color: var(--muted); font-size: .75rem; }

/* side-by-side document viewers */
.viewer { background: #3b3f45; height: 560px; border-radius: 0 0 var(--radius) var(--radius); }
.viewer iframe { width: 100%; height: 100%; border: 0; background: #fff; }
.viewer .none { color: #c8cdd4; height: 100%; display: grid; place-items: center; text-align: center; padding: 1rem; }

.hint-list { margin: 0; padding-left: 1.1rem; font-size: .86rem; }
.mini-kv { display: grid; grid-template-columns: auto 1fr; gap: .25rem .8rem; font-size: .9rem; margin: 0; }
.mini-kv dt { color: var(--muted); font-weight: 500; }
.mini-kv dd { margin: 0; color: var(--ink); font-weight: 600; }
.bill-total td { background: var(--green-50) !important; font-weight: 800; color: var(--ink); font-size: 1.1rem; }
.amount-input { max-width: 160px; text-align: right; margin-left: auto; }
.notice { border-left: 4px solid var(--green); background: #fff; border-radius: 8px; padding: .7rem 1rem; margin-bottom: .6rem; border-top: 1px solid var(--line); border-right: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.notice b { color: var(--ink); }
.notice small { color: var(--muted); }
.tabs-app { display: flex; gap: .4rem; flex-wrap: wrap; margin-bottom: 1rem; }
.tabs-app a { padding: .5rem 1rem; border-radius: 999px; background: #fff; border: 1px solid var(--line); color: var(--ink-2); font-weight: 600; font-size: .9rem; }
.tabs-app a.active { background: var(--navy-800); color: #fff; border-color: var(--navy-800); }
.tabs-app a .c { margin-left: .4rem; background: rgba(0,0,0,.08); border-radius: 999px; padding: 0 .5rem; font-size: .78rem; }
.tabs-app a.active .c { background: rgba(255,255,255,.2); }
.svc-list { display: flex; flex-wrap: wrap; gap: .5rem 1.2rem; }

@media (max-width: 1199px) {
    .tiles-3 { grid-template-columns: 1fr; }
    .urow { grid-template-columns: 1fr auto; }
    .urow .lbl { grid-column: 1 / -1; }
    .urow .picked { grid-column: 1; }
}
@media (max-width: 767px) {
    .login-simple h1 { font-size: 2.3rem; }
    .viewer { height: 420px; }
    .fhead { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 767px) {
    .topbar .crumb { min-width: 0; overflow: hidden; text-overflow: ellipsis; flex: 1; }
    .topbar .spacer { display: none; }
    .urow { grid-template-columns: 1fr auto; }
    .urow > select, .urow > input[type=text] { grid-column: 1 / -1; }
    .urow .picked { grid-column: 1; }
    .urow .rm { grid-column: 2; }
    .ugroup > .ghead { flex-wrap: wrap; }
    .ugroup > .ghead small { margin-left: 0; width: 100%; }
    .fhead { grid-template-columns: 1fr; }
}